22100 Van Dyke
Warren, MI 48089
I visited this store today for the 1st time today. Walked in, was helped immediately. I was pressed for time due to me having to get to work. And, Charles was the gentleman who helped me. He was polite, quick and efficient. The staff in general were all polite and, said hi! Way to go team!! Keep it up!!
Friendly, Professional, Dignified !!!
To the Staff & Mgmt/Owner:
Thank You for making my visit today (4/20/19) gratifying.
It was my first time in more than 20 yrs asking for a "secured" loan. You treated me with kindness & respect, and made it a positive experience.
The initial amount you offered and I accepted was not only fair, but was more than other businesses in our area were offering.
You provide our community a great service.
A service with a Smile!!
I have visited this place a few times. I really appreciate the fairness and honesty. Charles is awesome. He's always very willing to assist and professional.
I'm not sure who the young black girl with the curly hair is but she needs to be taught some manners and how to conduct herself professionally when there is a mistake made by her or her boss. She was very disrespectful after her boss pointed out a mistake she made with returning a gun to a customer then came back in using profanity about him not telling her about some restrictions on the return. That's no way to disrespect your boss in front of people whether you agree or disagree, it's not professional. Everone doesn't need to hear or view her behave in such a way. She was also rude over the phone when I spoke with her initially inquiring about items I was interested in bringing in.
Overall, Charles needs a promotion. Awesome guy!! Great place.